Privacy Policy

1. Introduction

Marhaba Yachts ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in the following ways:

• Contact details you provide: Name, phone number, email, and trip details sent through WhatsApp, email, or our inquiry form
• Communication records: Messages and booking details needed to respond and confirm availability
• Basic technical data: IP address, browser type, and timestamps from standard server logs
• Third-party embeds: If you use embedded forms or maps, those providers may collect data under their own policies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries and confirming bookings
• Providing charter services and required safety information
• Improving our website content and user experience
• Complying with legal obligations
• Preventing spam and abuse

4. How We Protect Your Information

We use reasonable security measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted through our website
• Limited access to personal information to authorized personnel only
• Secure hosting and routine updates

We do not process or store payment card details on this website. If payment is arranged, it is handled offline.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain inquiry and booking details for as long as needed to provide our services and meet legal or safety requirements. You can request deletion of your information at any time.

6. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who help operate our website (hosting, embedded forms, maps)
• Legal authorities when required by law

7. Cookies and Tracking Technologies

We use limited cookies for basic site functionality and embedded services. We do not run advertising or behavioral tracking. You can control cookie settings through your browser; disabling cookies may limit some embedded features.

8. Your Rights

You have the following rights regarding your personal information:

• Right to access: Request a copy of the information we hold about you
• Right to correction: Request corrections to inaccurate information
• Right to deletion: Request deletion of your personal information
• Right to opt-out: Ask us to stop any marketing messages
• Right to data portability: Request your data in a portable format where applicable

9. Marketing Communications

We do not send marketing messages unless you ask to receive them. If you want to stop receiving updates, let us know and we will remove you from future messages.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information immediately.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to our website. Your continued use of our services indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at marhabayacths@gmail.com or call +971 50 635 4943.